Product support
For help using ScenarioDeck or reporting a persistent technical problem, email info@scendeck.com. Include a concise description of the problem, the relevant supported workflow, and the ScenarioDeck version where available.
Do not send passwords, tokens, or unreviewed State Capsules containing sensitive information. Review and redact material before sharing it.
Paddle purchases
For payments, receipts, subscription management, cancellation, or refund requests, use the link in your Paddle receipt or visitPaddle buyer support. Paddle is the authorised reseller and Merchant of Record for purchases processed through Paddle.
If a purchased product has a technical defect, you can also contact us atinfo@scendeck.com so we can attempt to resolve it. This does not limit your Paddle or statutory rights.